The Best Avaya 132-S-712.2 exam practice questions and answers

The Avaya 132-S-712.2 certification exam is not only validate your skills but also prove your expertise. It can prove to your boss that he did not hire you in vain. The current IT industry needs a reliable source of Avaya 132-S-712.2 certification exam, ITCertKing is a good choice. Select ITCertKing 132-S-712.2 exam material, so that you do not need yo waste your money and effort. And it will also allow you to have a better future.

ITCertKing provides a clear and superior solutions for each Avaya 132-S-712.2 exam candidates. We provide you with the Avaya 132-S-712.2 exam questions and answers. Our team of IT experts is the most experienced and qualified. Our test questions and the answer is almost like the real exam. This is really amazing. More importantly, the examination pass rate of ITCertKing is highest in the worldwide.

If you buy the ITCertKing's products, we will not only spare no effort to help you pass the certification exam, but also provide a free update and upgrade service. If the official change the outline of the certification exam, we will notify customers immediately. If we have any updated version of test software, it will be immediately pushed to customers. ITCertKing can promise to help you succeed to pass your first Avaya certification 132-S-712.2 exam.

You can free download part of practice questions and answers about Avaya certification 132-S-712.2 exam to test our quality. ITCertKing can help you 100% pass Avaya certification 132-S-712.2 exam, and if you carelessly fail to pass Avaya certification 132-S-712.2 exam, we will guarantee a full refund for you.

With the arrival of the flood of the information age of the 21st century, people are constantly improve their knowledge to adapt to the times. But this is still not enough. In the IT industry, Avaya's 132-S-712.2 exam certification is the essential certification of the IT industry. Because this exam is difficult, through it, you may be subject to international recognition and acceptance, and you will have a bright future and holding high pay attention. ITCertKing has the world's most reliable IT certification training materials, and with it you can achieve your wonderful plans. We guarantee you 100% certified. Candidates who participate in the Avaya 132-S-712.2 certification exam, what are you still hesitant？Just do it quickly!

Avaya 132-S-712.2 exam is a Technical Specialist exam. Avaya 132-S-712.2 exam can help and promote IT staff have a good career. With a good career, and of course you can create a steady stream of corporate and national interests, so as to promote the development of the national economy. If all of the IT staff can do like this the state will become stronger. ITCertKing Avaya 132-S-712.2 exam training materials can help IT personnel to achieve this purpose. We guarantee you 100% to pass the exam. Make the tough decision to choose our ITCertKing Avaya 132-S-712.2 exam training materials please.

Avaya 132-S-712.2 is a certification exam to test IT expertise and skills. If you find a job in the IT industry, many human resource managers in the interview will reference what Avaya related certification you have. If you have Avaya 132-S-712.2 certification, apparently, it can improve your competitiveness.

Exam Code: 132-S-712.2
Exam Name: Avaya (Specialist: Avaya Proactive Contact Solutions Design Elective Exam)
One year free update, No help, Full refund!
Total Q&A: 62 Questions and Answers
Last Update: 2014-02-17

132-S-712.2 Free Demo Download: http://www.itcertking.com/132-S-712.2_exam.html

NO.1 Which feature meets the needs of customers who want to run jobs that play messages to both phones
answered by live customers and phones answered by answering machines?
A.Autowrap
B.Virtual Agent
C.Agent Blending
D.Managed Dialing
Answer:B

Avaya test answers   132-S-712.2 practice test   132-S-712.2 exam prep   132-S-712.2 exam

NO.2 Your customer has difficulty sorting through their current system's reports to give supervisors
information that pertains only to their particular group. Which feature should in Avaya Proactive Contact
meets the customer's need?
A.Shared Lists
B.Unit Work List
C.List Distribution
D.Hierarchy Manager
Answer:D

Avaya study guide   132-S-712.2 certification   132-S-712.2   132-S-712.2   132-S-712.2 practice test

NO.3 Your customer has a group of agents that handle clerical and other duties and who handle calls only
when needed. A supervisor notifies these agents when they need to answer calls because calls are
queueing or being abandoned. However, the response is often too late to be of much help and the result
is many abandoned calls. Which Avaya Proactive Contact feature meets this customer's needs?
A.Virtual Agent
B.Person to Person
C.Intelligent Call Blending
D.Native Voice & Data Transfer
Answer:B

Avaya original questions   132-S-712.2 braindump   132-S-712.2

NO.4 What is Update Time?
A.the time period that begins when the agent greets the customer and ends when the customer hangs up
B.the time period that begins when the customer hangs up and ends when the agent releases the
customer record
C.the time period that begins when the agent releases the customer record and ends when the agent
receives the next call
D.the time period that begins when the customer first tells the agent pertinent information and the agent
records it and ends when the agent releases the record
Answer:B

Avaya   132-S-712.2 exam dumps   132-S-712.2 practice test

NO.5 You are using the Avaya Solution Designer. What is the correct input on the ACD line on the Predictive
Agent Blend software screen for an Avaya Proactive Contact System using Predictive Agent Blending
with one ACD?
A.leave line blank
B.type in the number 1
C.leave line at the default (0)
D.type in the ACD brand name
Answer:C

Avaya exam simulations   132-S-712.2   132-S-712.2 pdf

NO.6 The Avaya Proactive Contact access server provides which two functions within the system? (Choose
two.)
A.connects calls to agents
B.manages the internal LAN
C.serves as a dial-in point for access to the digital switch and CPU
D.is the interface that supervisors and agents use on their computers
Answer:B C

Avaya   132-S-712.2   132-S-712.2 test   132-S-712.2   132-S-712.2

NO.7 Your customer runs a collections call center. When an inbound call comes in, your customer wants be
able to keep the customer from being called back on the outbound jobs if payment was received on the
inbound call. Which feature automatically marks records as uncallable on outbound jobs if the agent uses
a code indicating an inbound call resulted in a payment from the customer?
A.Do Not Call
B.Sales Verification
C.Generic Postupdate
D.Realtime Campaign Update
Answer:D

Avaya braindump   132-S-712.2 pdf   132-S-712.2 test questions   132-S-712.2 pdf   132-S-712.2

NO.8 When using the Avaya Solution Designer tool, the License Quantity for Agent Connections should be
equal to the total number of _____.
A.agents in a typical shift
B.simultaneous headset connections
C.inbound lines purchased by the customer
D.outbound lines purchased by the customer
Answer:B

Avaya   132-S-712.2 original questions   132-S-712.2   132-S-712.2   132-S-712.2

NO.9 Which two telemarketing situations would merit greater than a 2:1 line to agent ratio? (Choose two.)
A.using unconfirmed contact data
B.using one of the call blending solutions
C.using unsolicited calling lists (cold calling individuals)
D.calling customers with multiple contact numbers (home, business, etc.)
Answer:A C

Avaya   132-S-712.2 pdf   132-S-712.2   132-S-712.2   132-S-712.2 pdf

NO.10 Which tool is new to the Editor Application in the Avaya Proactive Contact Supervisor software?
A.verification of jobs
B.record selection reports
C.messages files and scripts
D.IVR fields in record selections
Answer:C

Avaya test answers   132-S-712.2 exam simulations   132-S-712.2 original questions

ITCertKing offer the latest VCAC510 exam material and high-quality C_HANASUP_1 pdf questions & answers. Our MB6-871 VCE testing engine and HP0-Y46 study guide can help you pass the real exam. High-quality 000-278 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.itcertking.com/132-S-712.2_exam.html